Most Frequent Questions
- Why is the listen live stream not working?
We are sorry to hear you are having issues with the live stream.
Here are some things you can do that might help you to fix this issue:
1. Check your Internet Connection. You can stream via Wi-Fi or 3G/4G.
2. Make sure your browser is compatible with The Rock website.
Our currently supported browsers are:
Mobile / Tablet - Android 5.0+
Latest 2 versions of:
Latest 2 versions of:
- How can I contact The Rock?
Use your phone: 0800 ROCK PHONE
Use your fax: 0800 ROCK FAX (please note: the fax machine died a few years ago and we haven't replaced it)
Use your cell: text STUDIO, then leave a space, then enter your message and send to 3520 (texts cost 20c)
Use the post box:
17 Hargreaves Street,
St Mary's Bay,
Private Bag 92080
Use Your Illusion: bloody good album.
- Why cant I see The Rock on my Internet Explorer browser?
Unfortunately Internet Explorer is not a supported browser. Give Google Chrome or Mozilla Firefox a try if you haven't already.
- Can I update my email address?
Not at the moment sorry.
If you are now using a different email address, please create a new MediaWorks ID.
We will look at providing this ability to change your email address in the future.
- How do I delete my account?
If you decide to delete your account, please e-mail your request to firstname.lastname@example.org and ask for your account to be deleted.
- How can I reset my password?
If you have forgotten your MediaWorks ID password, you can easily reset it by going to the log in page of therock.net.nz.
On the therock.net.nz website, first click on the LOG IN link located at the top of the page, then click the 'Forgotten Password?' link below the password box.
If you would like to reset your password and are already logged in, you can do so from the website. On the website, click the EDIT PROFILE link at the top of the page, then click Change Password at the bottom of the form.
- People using the Safari browser can’t login to enter competitions.
If you’re having trouble logging in with the right email and password combination, then check the Safari browser settings. Make sure you’re allowing third-party cookies and are not preventing cross-site tracking.
These can be changed by opening Safari then going to the bar at the top of your screen and choosing Safari > Preferences > Privacy.
If this doesn’t help then try another browser like Google Chrome or Mozilla Firefox.
The Rock on your radio
- What are The Rock frequencies?
Struggling to find a decent radio station? Unfortunately we can't help you with that.
But if you're keen to hear our average-to-mediocre banter sandwich between some bloody good rock music, then look no further.
Listen to The Rock everywhere in the country by tuning into one of the frequencies below:
Hawkes Bay 95.1
Central Otago 98.3